Data Protection Document

Rezeki77 Privacy Policy – Personal Data Protection for Malaysian Players

Your personal data is a trust we take seriously. This document clearly explains what we collect, how we use it, and your rights as a rezeki77 platform user.

Last Updated: 1 January 2026  |  Version 3.1 LATEST

Our Privacy Commitment

Rezeki77's Six Data Protection Guarantees

Before reading the full policy, here are the six core principles that shape our approach to privacy for every rezeki77 member.

🔐

256-bit SSL Encryption for All Data

Every bit of information travelling between your device and rezeki77's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks.

HIGH-GRADE ENCRYPTION
🚫

Your Data Is Not Sold to Third Parties

Rezeki77 does not sell, rent, or distribute your personal information to any third party for marketing purposes without your explicit consent.

ABSOLUTE GUARANTEE
🎯

Minimum Necessary Data Collection

We only collect data that is strictly necessary to operate our services — no excessive data collection or information irrelevant to your account.

DATA MINIMISATION PRINCIPLE

Your Right to Access & Delete Data

You have the right to request a copy of the personal data we hold about you, and to request its deletion in accordance with the established procedure.

PLAYER RIGHTS
🍪

Full Cookie Control in Your Hands

You can manage your cookie preferences at any time through your browser settings. We distinguish between necessary cookies and optional analytics cookies.

FULL CONTROL
📋

Personal Data Protection Act Compliance

The rezeki77 privacy policy is framed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure full compliance with local law.

PDPA 2010
1

Introduction & Scope of This Privacy Policy

This Privacy Policy explains how rezeki77 ("we", "platform") collects, uses, stores, and protects the personal information you ("member", "user") provide while using the services available at rezeki77.ws.

We understand that your trust in us depends not only on the quality of our games or the speed of our payouts — but also on the confidence that your personal data is in responsible hands. This is why we have crafted this policy with care and update it regularly to reflect current best practices.

The rezeki77 Privacy Policy is framed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the rezeki77 platform, you agree to the collection and use of data as described in this document.

This policy applies to all ways you interact with rezeki77 — including the website, mobile app, email communications, and any customer support channels. If you disagree with any part of this policy, please contact us before continuing to use the platform.

2

What Personal Data Do We Collect?

Rezeki77 collects various categories of personal information depending on how you interact with our platform. Here is a full breakdown of the types of data collected:

A. Data You Provide Directly

  • Registration Details: Full name, national identification number (MyKad), date of birth, email address, phone number
  • Financial Information: eWallet account name (Touch 'n Go, GrabPay, Boost, ShopeePay), bank account number (Maybank, CIMB, etc.), DuitNow details
  • Verification Documents: MyKad or passport copy for KYC (Know Your Customer) purposes when required
  • Communications: Live chat conversation records and the content of emails you send to us

B. Automatically Collected Data

  • IP address and network information
  • Web browser type and version in use
  • Device operating system (Android, iOS, Windows)
  • Pages visited and time spent on the platform
  • Game activity history and betting records
  • Cookie information and session identifiers
Data Category Collected? Primary Purpose Shared?
Identity Information (name, IC)✓ YesAccount verification & KYCNo
Contact Information✓ YesService communicationsNo
Financial Information✓ YesDeposit & withdrawal processingNo
Technical Data (IP, device)✓ YesSecurity & fraud preventionNo
Game History✓ YesServices & dispute resolutionNo
3

How Do We Use Your Data?

Every piece of information we collect has a clear and specific purpose. rezeki77 uses your personal data for the following purposes:

Service Operations Purpose

  • Processing your account registration and verifying your identity
  • Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks) and withdrawals to your account
  • Provides access to all games including slots, live casino, roulette, and Sports Betting
  • Providing effective and accurate customer support tailored to your specific issue
  • Managing the VIP programme and crediting eligible bonuses and rebates

Security & Compliance Purposes

  • Preventing fraud, money laundering, and platform abuse
  • Meeting applicable legal and regulatory compliance requirements
  • Verifying that you meet the minimum age requirement (18 years and above)
  • Detecting and investigating suspicious activity or violations of the Terms & Conditions

Service Improvement Purpose

  • Analysing usage patterns to improve the user experience
  • Personalising game recommendations based on your preferences and activity history
  • Sending information on promotions, new bonuses, and service updates — where you have consented to receive marketing communications

You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email we send, or by contacting our support team.

4

Data Sharing With Third Parties

Rezeki77 does not sell your personal data to any party for marketing purposes. However, there are limited situations where data sharing is necessary to operate our services:

Authorised Service Providers

  • Payment Processors: Transaction information that must be shared with Malaysia's eWallet and banking service providers in order to process your deposits and withdrawals
  • Game Providers: Session data required by game platform providers to deliver a seamless gaming experience
  • Cloud Services: Server infrastructure providers that have signed strict data confidentiality agreements with rezeki77
  • Audit & Compliance: Independent auditing bodies that verify our game fairness and financial compliance

All third parties who receive your data are required to uphold data protection standards equal to or higher than our own, and are permitted to use that data solely for the specified purposes.

Legally Required Disclosure

Rezeki77 may be required to disclose personal data to government authorities or law enforcement bodies when compelled to do so under applicable Malaysian law or a valid court order.

5

Data Security Measures

The security of your personal data is a non-negotiable technical and operational priority at rezeki77. We invest continuously in security infrastructure to ensure your data remains protected at all times.

Technical Security Measures

  • 256-bit SSL Encryption: All data communications between your device and our servers are encrypted using the latest TLS 1.3 protocol
  • Secure Password Storage: Your password is never stored in plain text — only a protected hash value is stored in our database
  • 24/7 Monitoring: An automated monitoring system that detects unusual activity or unauthorised access attempts in real time
  • Data Segregation: Player funds and player data are stored in an environment fully separated from internal operating systems
  • Periodic Security Audits: Penetration testing and security audits are conducted periodically by certified independent parties

Operational Security Measures

  • Internal staff access to members' personal data is restricted solely to individuals who require it to perform their duties
  • All staff who handle personal data undergo regular data security training
  • Data access logs are maintained and reviewed on a regular basis to detect any anomalies

While we take all reasonable precautions, no digital system can guarantee 100% security. If you suspect your account has been accessed without authorisation, please contact us immediately.

6

Cookie Policy

Rezeki77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our site.

Types of Cookies We Use

  • Essential Cookies (Required): Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled without affecting basic website functionality.
  • Performance Cookies (Optional): Collects statistical information about how you use the platform to help us improve the user experience. This data is aggregated and does not identify you personally.
  • Functional Cookies (Optional): Remembering your preferences such as language, display theme, and game settings for a more personalised experience.

How to Manage Cookies

You can manage or delete cookies through your web browser settings. Most modern browsers allow you to view, manage, block, and delete cookies. Please note that disabling essential cookies may affect certain features of the rezeki77 platform.

7

Data Retention Period

Rezeki77 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required under applicable Malaysian law.

  • Active Account Data: Retained for as long as your account remains active
  • Data After Account Closure: Basic information and financial records are retained for seven (7) years after account closure for legal and tax compliance purposes
  • Communication Records (Live Chat, Email): Retained for two (2) years from the date of communication
  • Security & Activity Logs: Retained for one (1) year for security investigation and audit purposes
  • Cookie Data: Expiry periods vary by cookie type — ranging from a single session up to a maximum of two years for functional cookies

Once the designated retention period has ended, your personal data will be securely deleted or anonymised so that you can no longer be identified.

8

Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and rezeki77's privacy policy, you have the following rights regarding your personal data:

Right to Access

Request a copy of all personal data we hold in relation to your account.

Right to Rectification

Request correction of any inaccurate or incomplete data held in our records.

Right to Erasure

Request the deletion of your personal data, subject to legal requirements for retaining certain records.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Data Portability Rights

Request your data in a structured, machine-readable format for portability.

Right to Restrict Processing

Request restriction of your data processing in certain circumstances permitted by law.

To exercise any of the rights above, please contact our privacy team at support@rezeki77.ws with the subject line "Privacy Rights Request". We will respond within 14 working days.

9

International Data Transfers

In the course of operating the rezeki77 platform, your personal data may need to be transferred to and stored on servers located outside Malaysia. This typically occurs in the context of cloud infrastructure and international service providers that support our platform's operations.

When such transfers occur, rezeki77 ensures that equivalent or higher protection is applied to your data through the following mechanisms:

  • Binding data transfer agreements with third-party service providers
  • Selecting service providers that operate under internationally recognised data protection frameworks
  • Implementation of additional technical controls, including data encryption in transit and at rest

Any international data transfers are carried out solely for service operational purposes and never for third-party marketing.

10

Child Protection

The rezeki77 platform is strictly restricted to individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.

Should we discover or be informed that we have inadvertently collected personal data from minors, we will take immediate steps to delete that information from our records and close the associated account.

Parents or guardians who believe their child may have provided personal information to rezeki77 are encouraged to contact us immediately at support@rezeki77.ws.

11

Amendments to This Privacy Policy

Rezeki77 may amend this Privacy Policy from time to time to reflect changes in legislation, industry practices, or how we operate our services. Any material amendments will be communicated to you via:

  • In-platform notifications on rezeki77 when you log in
  • Notification email sent to your registered email address
  • Updating the "Last Updated" date at the top of this document

Continued use of the rezeki77 platform after any changes take effect will be considered acceptance of the amended policy. If you do not agree with the amendments, please discontinue use of the platform and contact us to close your account.

12

Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through any of the following channels:

  • Privacy Email: support@rezeki77.ws (please use the subject line: "Privacy Policy Enquiry")
  • Live Chat: Available 24 hours a day, 7 days a week within the platform — select the "Privacy & Data" topic
  • Expected Response Time: Within 2 hours for live chat, 3 working days for email

All privacy and personal data communications will be handled with strict confidentiality and professionalism. Your identity as a complainant will be protected throughout any related investigation.

Your Data Is Safe — A Platform You Can Trust

Join over 500,000 Malaysian players who trust rezeki77. Register today and enjoy a safe, transparent, and rewarding gaming experience.

Rezeki77 uses cookies. We use essential cookies for platform functionality and optional analytics cookies to improve your experience. By continuing, you agree to our Privacy Policy us.

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